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Complaints

The company has served 9000 advisors over the past 3 years and has had 4 complaints (see bbb.org). The BBB rating is A+.
Data as of August, 2023

The Better Business Bureau reports that the company responded to every complaint and each was satisfactorily closed.   They report we have had 4 complaints (all resolved) in the last 3 years. So 4 complaints over 9000 registered advisors is a complaint rate of .0004

If you read the complaints, you will note that often, the complaint is simply something that the customer misread or he did not receive an email we sent and complained that our client services department was not responsive (because he did not see our email response).

If you have a complaint, we would like to resolve it.  Just email us help at seniorleads.com

 

 

Client Confidentiality

Client confidentiality is the principle that an institution or individual should not reveal information about their clients to a third party without the consent of the client or a clear legal reason. SeniorLeads respects this right of our clients, and will never give out personal contact information to a third party without express consent. Comments posted on this site are used with expressed consent, and agreement that personally identifiable information will not be divulged.

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